Privacy Policy

At Happy Grove Retirement Living, we respect your right to privacy and are committed to protecting the personal information of our residents, families, staff, and visitors. This Privacy Policy explains how we collect, use, protect, and share information in a responsible and transparent manner.

Information We Collect

We may collect personal information such as:

• Contact details (name, address, phone number, email)

• Health and medical information (to ensure proper care and services)

• Financial or billing information (for payment and administrative purposes)

• Emergency contacts and family details

• Employment information (for staff and applicants)

How We Use Your Information

Your information is used only for legitimate purposes, including:

• Providing high-quality care and services

• Communicating with residents, families, and staff

• Managing billing, administration, and records

• Meeting legal, regulatory, and compliance requirements

• Improving programs, activities, and overall resident experience

Protecting Your Privacy

• Personal information is stored securely and accessed only by authorized staff.

• We follow strict confidentiality protocols and comply with all applicable privacy laws (such as HIPAA, if applicable).

• Information is not shared with outside parties unless required by law, consented to by the individual, or necessary to deliver services.

Your Rights

• You have the right to access and review your personal information.

• You may request corrections to ensure accuracy.

• You may inquire about how your information is used or shared.

Commitment to Trust

At Happy Grove, we understand the importance of safeguarding your information. We are committed to maintaining the highest standards of privacy, confidentiality, and respect for every individual in our community.

Your privacy matters — and we are here to protect it.